Careers

You will plan and oversee the presentation of programmes that will reflect the needs and aspirations of the diverse communities we serve. The programmes range from festivals, our daily non-ticketed performances, to various series with their focused community, artist and/or genre development goals.

Over the course of your career as a Programmer, you will be expected to develop competencies in managing the administrative, operational, creative and financial aspects of a programme, but also in leading a team, seeking of grants/funds, producing, and the forging of international partnerships.

You will need need to have an in-depth understanding of Esplanade’s Programming Philosophy, which embraces all audience and arts communities, and ensure that the activities of the centre will become an integral part of Singapore’s arts and culture scene. You will have a key role to play to ensure that the planning and execution of each programme will be of the highest quality, befitting of a national arts centre in our community, social and arts development goals.

As a programmer, you will be fully exposed to all aspects of programming work and you are expected to learn on the job the relevant programming skills from your team mates, Senior Programmer and Producers.

Key Responsibilities

Conceptualise, propose and develop programmes in line with Esplanade’s vision, mission and programming philosophy
Plan and manage budgets, timelines and event-related processes; as well as negotiate and manage contracts
Develop and promote activities/programmes that will increase and develop public appreciation, understanding and engagement of the arts
Support arts groups in the development, production and presentation of their work in the Esplanade
Work with Marketing & Development departments on marketing, publicity and other promotional, plans to engage the audiences, sponsors and donors, and to maximize attendance and box office
Work with technical production and other operational departments to ensure that the show takes place successfully
Assess, review and continually improve the quality and impact of Esplanade’s programmes
Develop knowledge on artists, performing art forms and networks,while keeping abreast of trends in the performing arts in Singapore and internationally

Job Requirements

We are looking for individuals for the positions of Assistant Programmers and Programmers who have a keen sense of aesthetics, knowledge and appreciation in one or more art forms. In particular, our current vacancies will require an appreciation and knowledge of the following:

Dance; and/or
Theatre; and/or
Cultural programmes, including the traditional arts of Singapore and the region; and/or
Programmes for young audiences and schools(experience in producing quality theatre for young audiences will be an asset)Familiar with and invested in the needs and development of local audiences, artists/arts groups and communities;
are good team players, highly responsible,and have strong multi-tasking and communication skills; and
have relevant working experience in producing, arts programming or in arts management.
At least 1-2 years’ working experience in or related to the arts or event management.
Good organisational ability.
Excellent interpersonal skills and ability to work as part of a team.
Knowledge of accounting, a high-level of proficiency with Microsoft Excel and knowledge of the arts industry in general are assets.
Able to work irregular working hours and "hands-on" work will be necessary.
Entertaining and attendance at events.

You will plan and oversee the presentation of programmes that will reflect the needs and aspirations of the diverse communities we serve. The programmes range from festivals, our daily non-ticketed performances, to various series with their focused community, artist and/or genre development goals.

Over the course of your career as a Programmer, you will be expected to develop competencies in managing the administrative, operational, creative and financial aspects of a programme, but also in leading a team, seeking of grants/funds, producing, and the forging of international partnerships.

You will need need to have an in-depth understanding of Esplanade’s Programming Philosophy, which embraces all audience and arts communities, and ensure that the activities of the centre will become an integral part of Singapore’s arts and culture scene. You will have a key role to play to ensure that the planning and execution of each programme will be of the highest quality, befitting of a national arts centre in our community, social and arts development goals.

As a programmer, you will be fully exposed to all aspects of programming work and you are expected to learn on the job the relevant programming skills from your team mates, Senior Programmer and Producers.

Key Responsibilities

Conceptualise, propose and develop programmes in line with Esplanade’s vision, mission and programming philosophy
Plan and manage budgets, timelines and event-related processes; as well as negotiate and manage contracts
Develop and promote activities/programmes that will increase and develop public appreciation, understanding and engagement of the arts
Support arts groups in the development, production and presentation of their work in the Esplanade
Work with Marketing & Development departments on marketing, publicity and other promotional, plans to engage the audiences, sponsors and donors, and to maximize attendance and box office
Work with technical production and other operational departments to ensure that the show takes place successfully
Assess, review and continually improve the quality and impact of Esplanade’s programmes
Develop knowledge on artists, performing art forms and networks,while keeping abreast of trends in the performing arts in Singapore and internationally

Job Requirements

We are looking for individuals for the positions of Assistant Programmers and Programmers who have a keen sense of aesthetics, knowledge and appreciation in one or more art forms. In particular, our current vacancies will require an appreciation and knowledge of the following:

Dance; and/or
Theatre; and/or
Cultural programmes, including the traditional arts of Singapore and the region; and/or
Programmes for young audiences and schools(experience in producing quality theatre for young audiences will be an asset)Familiar with and invested in the needs and development of local audiences, artists/arts groups and communities;
are good team players, highly responsible,and have strong multi-tasking and communication skills; and
have relevant working experience in producing, arts programming or in arts management.
At least 1-2 years’ working experience in or related to the arts or event management.
Good organisational ability.
Excellent interpersonal skills and ability to work as part of a team.
Knowledge of accounting, a high-level of proficiency with Microsoft Excel and knowledge of the arts industry in general are assets.
Able to work irregular working hours and "hands-on" work will be necessary.
Entertaining and attendance at events.

We are looking for a Customer Experience Officer to oversee venue operations and event management to ensure the smooth running of front-of-house services with the objective of providing excellent service standards.

Key Responsibilities

As a Customer Experience Officer you will be responsible for the following:

Proper upkeep and appearance of all public areas.
Ensure safety measures and emergency evaluation guidelines are adhered to and that our customers stay safe
Conduct tours and training sessions/workshops for casuals
Manage patrons’ enquiries via general hotline
Manage venue operationsand supervise casual staff during performances and events when working as a venue officer and/or as & when required.
Manage sale, collection, replacement or exchange of SISTIC tickets and provide information on Esplanade/all enquiries at the information counter

Key Job Requirements

Diploma or relevant qualifications with equivalent years of experience
Required to work irregular / shift hours
Excellent customer service skills
Proficient in English and a second language
Excellent interpersonal and communication skills
Aptitude in resolving issues with a customer-focused orientation
Ability to multi-task
Proficient in Microsoft Office applications
Able to work independently with minimum supervision

We are looking for a Production Coordinator to support the production and technical services/activities of the Centre with efficient and effective backstage operations. This is a 2-year contract full time position.

Key Responsibilities

Liaise and support the department in handling production activities in all ancillary spaces
Provide first line technical support
Liaise with clients on technical and staffing needs for ancillary functions in the centre
Interpret and communicate technical needs to relevant technical departments
Create production schedules in the venue management system.
Assist the Production Management Team in support of productions in the various venues in the centre
Plan, execute and track daily operations of Esplanade backstage areas; scheduling of service and maintenance agreements

Key Job Requirements

Diploma or Bachelor's Degree in stage management, theatre production or equivalent professional experience
At least 2 – 4 Year(s) of working experience in the related field is required for this position.
Good verbal and written communication skills
Strong interpersonal skills and works well in a team
Able to handle professional lighting and audio equipment is an asset, knowledge of arts industry in theatre technical production is crucial

The Manager, Marketing (Digital) will form digital strategies and framework, manage and disseminate information timely, and develop digital marketing capabilities to maximise publicity and revenue for the arts centre.

Key Responsibilities

Content Management

Manage and implement web strategy to enhance user experience, accessibility, workflow and content delivery, ensuring seamless journey across platforms.
Design and manage website content and user experience via content management systems (CMS).
Maintain digital marketing platform operations and support internal users, including troubleshooting issues and handling enquiries.
Managing the performance and taking ownership of the technical construct, including CMS, UX tools, analytics and responsive design.
Develop, implement and monitor the necessary systems, policies and procedures for the effective management of CMS and customer relationship management (CRM) systems.

Project Management including recommending, planning and leading the development of digital projects and initiatives.

Collaborate with subject matter experts and across departments to identify and understand requirements and manage projects from concept to delivery.

Email Marketing & Automation

Design and implement email campaigns via email marketing tools to market programmes, activities, promotions and communications.
Facilitate email marketing lists and CRM based on requirements from cross-functional teams and ensure customer profiles and history are properly and securely managed.
Track and analyse behaviour and effectiveness of email campaigns and produce regular reports with actionable insights and recommendations.

Design & Production

Work with digital counterpart for branding, digital screens and kiosks, developing brand guidelines and improving user experience of digital content, ad formats, platforms and channels.
Design and produce creative assets for digital marketing such as social and programmatic banners.

Key Requirements

Diploma/degree in Visual Communication, Digital Media, IT or related field
Minimum 3–4 years' relevant working experience
Possess graphic design and communications background
Well-versed in Adobe Creative Cloud applications (minimally Photoshop and Illustrator) or other visual design and wireframing tools
Proficiency in HTML, CSS and/or JavaScript is a plus
Proficiency in Figma is a plus
Proficiency in Sitecore, Mailchimp and Microsoft Dynamics is a plus
Familiar with Google Analytics and Google Tag Manager as a platform user
Creative thinker with a strong aesthetic sense, able to create high-impact designs
Self-motivated and able to multitask in a fast-paced, rapidly growing environment
Ability to manage design/UX projects that address both user and business needs

The Manager, Marketing (Digital) will form digital strategies and framework, manage and disseminate information timely, and develop digital marketing capabilities to maximise publicity and revenue for the arts centre.

Key Responsibilities

Content Management

Manage and implement web strategy to enhance user experience, accessibility, workflow and content delivery, ensuring seamless journey across platforms.
Design and manage website content and user experience via content management systems (CMS).
Maintain digital marketing platform operations and support internal users, including troubleshooting issues and handling enquiries.
Managing the performance and taking ownership of the technical construct, including CMS, UX tools, analytics and responsive design.
Develop, implement and monitor the necessary systems, policies and procedures for the effective management of CMS and customer relationship management (CRM) systems.

Project Management including recommending, planning and leading the development of digital projects and initiatives.

Collaborate with subject matter experts and across departments to identify and understand requirements and manage projects from concept to delivery.

Email Marketing & Automation

Design and implement email campaigns via email marketing tools to market programmes, activities, promotions and communications.
Facilitate email marketing lists and CRM based on requirements from cross-functional teams and ensure customer profiles and history are properly and securely managed.
Track and analyse behaviour and effectiveness of email campaigns and produce regular reports with actionable insights and recommendations.

Design & Production

Work with digital counterpart for branding, digital screens and kiosks, developing brand guidelines and improving user experience of digital content, ad formats, platforms and channels.
Design and produce creative assets for digital marketing such as social and programmatic banners.

Key Requirements

Diploma/degree in Visual Communication, Digital Media, IT or related field
Minimum 3–4 years' relevant working experience
Possess graphic design and communications background
Well-versed in Adobe Creative Cloud applications (minimally Photoshop and Illustrator) or other visual design and wireframing tools
Proficiency in HTML, CSS and/or JavaScript is a plus
Proficiency in Figma is a plus
Proficiency in Sitecore, Mailchimp and Microsoft Dynamics is a plus
Familiar with Google Analytics and Google Tag Manager as a platform user
Creative thinker with a strong aesthetic sense, able to create high-impact designs
Self-motivated and able to multitask in a fast-paced, rapidly growing environment
Ability to manage design/UX projects that address both user and business needs

We are looking for a Marketing Executive to support the Marketing team in areas of arts marketing, marketing services, communication and content and digital marketing. The Marketing Executive plays a pivotal support role in marketing and selling Esplanade Presents programmes and activities.

Key Responsibilities

Some of the key responsibilities include:

Comms and Content

Compilation of the talent release forms, filming and videography requests

Mall Marketing

Edit images with free picture editing software
Update centre directories on print and website
Update Ticket Holder privileges promotion on print and website including tenants’ content in the website
Update tenants’ content on website i.e. closing due to events, operating hours, promotion, images
Perform monthly accruals, process invoices and record the spend in budget
Consolidate report for; carpark, tenants’ sales, tours, redemptions of promotions report

Marketing Services

Keep the brand manual updated
Update Esplanade list of trademark programme logos and corporate initiatives including Centre media master list of contractor’s approvals
Manage and plan centremedia spaces (including Citylink Mall assets, as well as mall and corporate), working together with other Departments
Conduct weekly walk around centre to ensure no outdated publicity onsite
Source and manage printers/vendors for print job
Apply work permit application for installation and oversee installation when necessary
Apply/renew BCA licence for all the spaces

Arts Marketing

Plan and maintain distribution list of collaterals and update of distribution channels
Upload programmes for web listings, update distribution points, patron records and membership administration
Apply licences for donation (house programmes) and Tote Board Arts Fund
Maintain feedback from corporate inbox into CRM (compliments & complaints)
Compile list of potential partners to build marketing contacts and database
Support school engagement activities including maintain and updating school database, and follow-up with educators’ survey, bookings, transport and etc

Administration

Prepare purchase orders and process invoices
Update budget accruals
Oversee the inventory of logistics and stationery for the department

Job Requirements

Candidate must possess at least Diploma or Bachelor's Degree in Business Studies/Administration/Management, Marketing or equivalent
Minimum 2 years’ working or marketing experience.
Desktop publishing, familiarity with computer software.
Good interpersonal skills, command of a second language is desirable.
Fluency in English (verbal and written) is important.

We are looking for a Marketing Executive to support the Marketing team in areas of arts marketing, marketing services, communication and content and digital marketing. The Marketing Executive plays a pivotal support role in marketing and selling Esplanade Presents programmes and activities.

Key Responsibilities

Some of the key responsibilities include:

Comms and Content

Compilation of the talent release forms, filming and videography requests

Mall Marketing

Edit images with free picture editing software
Update centre directories on print and website
Update Ticket Holder privileges promotion on print and website including tenants’ content in the website
Update tenants’ content on website i.e. closing due to events, operating hours, promotion, images
Perform monthly accruals, process invoices and record the spend in budget
Consolidate report for; carpark, tenants’ sales, tours, redemptions of promotions report

Marketing Services

Keep the brand manual updated
Update Esplanade list of trademark programme logos and corporate initiatives including Centre media master list of contractor’s approvals
Manage and plan centremedia spaces (including Citylink Mall assets, as well as mall and corporate), working together with other Departments
Conduct weekly walk around centre to ensure no outdated publicity onsite
Source and manage printers/vendors for print job
Apply work permit application for installation and oversee installation when necessary
Apply/renew BCA licence for all the spaces

Arts Marketing

Plan and maintain distribution list of collaterals and update of distribution channels
Upload programmes for web listings, update distribution points, patron records and membership administration
Apply licences for donation (house programmes) and Tote Board Arts Fund
Maintain feedback from corporate inbox into CRM (compliments & complaints)
Compile list of potential partners to build marketing contacts and database
Support school engagement activities including maintain and updating school database, and follow-up with educators’ survey, bookings, transport and etc

Administration

Prepare purchase orders and process invoices
Update budget accruals
Oversee the inventory of logistics and stationery for the department

Job Requirements

Candidate must possess at least Diploma or Bachelor's Degree in Business Studies/Administration/Management, Marketing or equivalent
Minimum 2 years’ working or marketing experience.
Desktop publishing, familiarity with computer software.
Good interpersonal skills, command of a second language is desirable.
Fluency in English (verbal and written) is important.

We are looking for Relationship Management Executive who will be part of a team to generate new partnership opportunities for the Esplanade and create new revenue streams through sponsorships and donations. This person will serve our corporate clients, building good client relationship through efficient and effective follow up.

Key Responsibilities

Partnerships – Account Management, Lead Generation and Digital

Deliver and fulfill contractual commitments of partners (donors and/or sponsors) by working with other departments
Oversee in-kind donations and customer relations follow-ups of selected assigned accounts
Exercise initiative in actively seeking new leads for generation of income
Assists with digital giving platforms e.g. updating of information, data analysis of donors/sponsors and consolidation of reports etc.

Administrative Support

Create efficient administrative support procedures for the Relationship Management (RM) department including collaterals, printing of letters, contracts, maintaining database etc.
Assist in updating and maintaining CRM for the RM department including preparation of sponsors’ and/or donors’ reports as assigned
Support RM department on any event logistics
Prepare and submit sponsors/donors’ names timely for the annual National Arts Council – Patron of the Arts award
Administer the storage (including Sharepoint) and archival processes for the RM department

Policies and Procedures – Rate Structure, Contractual Terms and Conditions

Assist in reviewing and implementing, when necessary, policies, contractual terms and conditions and standard operating procedures.
Assist in drafting and implementing new policies and procedures when necessary

Job Requirements

At least tertiary level, with a major in marketing, business or related fields
Preferably with 2-3 years' experience in account management, business development or fundraising.
Strong interpersonal and communicative skills.
Resourceful and exercises creativity
Able to multi-task and takes initiative
Organised with good administrative skills.
Attendance at some work events in the evenings and/or weekends are required on an ad-hoc basis.

We are looking for Relationship Management Executive who will be part of a team to generate new partnership opportunities for the Esplanade and create new revenue streams through sponsorships and donations. This person will serve our corporate clients, building good client relationship through efficient and effective follow up.

Key Responsibilities

Partnerships – Account Management, Lead Generation and Digital

Deliver and fulfill contractual commitments of partners (donors and/or sponsors) by working with other departments
Oversee in-kind donations and customer relations follow-ups of selected assigned accounts
Exercise initiative in actively seeking new leads for generation of income
Assists with digital giving platforms e.g. updating of information, data analysis of donors/sponsors and consolidation of reports etc.

Administrative Support

Create efficient administrative support procedures for the Relationship Management (RM) department including collaterals, printing of letters, contracts, maintaining database etc.
Assist in updating and maintaining CRM for the RM department including preparation of sponsors’ and/or donors’ reports as assigned
Support RM department on any event logistics
Prepare and submit sponsors/donors’ names timely for the annual National Arts Council – Patron of the Arts award
Administer the storage (including Sharepoint) and archival processes for the RM department

Policies and Procedures – Rate Structure, Contractual Terms and Conditions

Assist in reviewing and implementing, when necessary, policies, contractual terms and conditions and standard operating procedures.
Assist in drafting and implementing new policies and procedures when necessary

Job Requirements

At least tertiary level, with a major in marketing, business or related fields
Preferably with 2-3 years' experience in account management, business development or fundraising.
Strong interpersonal and communicative skills.
Resourceful and exercises creativity
Able to multi-task and takes initiative
Organised with good administrative skills.
Attendance at some work events in the evenings and/or weekends are required on an ad-hoc basis.

We are looking for an IT System Specialist who will be responsible for the day to day operation and administration of Information Technology (IT) infrastructure including network, server, desktop, internet and related services.

Key Responsibilities

IT infrastructure

Manage IT infrastructure and services including updating Operating System and Software patches to ensure system security is up to date.
Responsible for on-boarding and off-boarding of users including create, update and delete user account and system access.

IT Support

Provide 1st level support, troubleshoot technical issues and take remedial action.
Attend to user enquiries, provide assistance and training.
Co-ordinate with vendors for scheduled maintenance and onsite support.

Job Requirements

Diploma/Degree in Computer Science/Computing/IT/Networking/etc.
Must be a good team player and motivated to complete given tasks.
Resourceful and self-driven individual with sense of urgency and commitment.
You are also required to work irregular hours to support operation when necessary.
Advantage to have some knowledge in Windows Active Directory & Group Policy, Office 365, VMware virtualisation and basic networking.
Fresh graduates are welcomed to apply.

We are looking for a Senior IT Security Specialist who will be responsible for the day to day management of IT Security, which include but not limited to user access control and review, privileged account management, AD and Azure single sign-on, other user authentication and integration; application, network and web security; endpoint and email security; system security and vulnerability assessment; web penetration testing; IT governance, audit and compliance including PDPA & GDPR.

Key Responsibilities

IT Security Management

To carry out day to day administration, monitoring and review of IT Security including network and web security, endpoint and email security, application and data security, IT governance and compliance.

To perform regular internal vulnerability assessment to ensure the highest security standard for IT network, server, application and Cloud are enforced.

To co-ordinate with external security provider to perform Vulnerability Assessment and Penetration Testing (VAPT)

To work with IT Infrastructure and Application team to manage security vulnerabilities and improve cybersecurity mitigation controls.

IT Governance and Compliance

To prepare and document standard IT operating procedures benchmarking ISO27001 best practices.

To perform internal regular reviews, risk assessment and prepare recommendation reports.

To prepare and participate in exercises to stress test IT service disruptions, cybersecurity scenarios and data breaches as part of Business Continuity Planning (BCP).

Job Requirements

Diploma/Degree in Computer Science, IT Cybersecurity or equivalent.
Added advantage for candidate who has attended any IT Security certification programs.
At least 3-5 years of working experience in IT Security related field.
Possess strong knowledge and technical understanding of security technologies and current IT Security industry trends and risk landscape.
Proficient in technical writing and creation of policies, standards, procedures, guidelines, risk assessment and recommendation reports.
Have knowledge or experience in the following technologies would be an advantage:
Tenable or Qualys Vulnerability Management tools
Microsoft Azure Cloud Security
ISO27001 compliance, checklist and best practices
Must be a good team player and motivated to complete given tasks.
Resourceful and self-driven individual with sense of urgency and commitment.

You are also required to work irregular hours to rectify any issues, to upgrade system, to ensure system availability and to be on standby onsite for any events as and when required.

We are looking for a Senior IT Security Specialist who will be responsible for the day to day management of IT Security, which include but not limited to user access control and review, privileged account management, AD and Azure single sign-on, other user authentication and integration; application, network and web security; endpoint and email security; system security and vulnerability assessment; web penetration testing; IT governance, audit and compliance including PDPA & GDPR.

Key Responsibilities

IT Security Management

To carry out day to day administration, monitoring and review of IT Security including network and web security, endpoint and email security, application and data security, IT governance and compliance.

To perform regular internal vulnerability assessment to ensure the highest security standard for IT network, server, application and Cloud are enforced.

To co-ordinate with external security provider to perform Vulnerability Assessment and Penetration Testing (VAPT)

To work with IT Infrastructure and Application team to manage security vulnerabilities and improve cybersecurity mitigation controls.

IT Governance and Compliance

To prepare and document standard IT operating procedures benchmarking ISO27001 best practices.

To perform internal regular reviews, risk assessment and prepare recommendation reports.

To prepare and participate in exercises to stress test IT service disruptions, cybersecurity scenarios and data breaches as part of Business Continuity Planning (BCP).

Job Requirements

Diploma/Degree in Computer Science, IT Cybersecurity or equivalent.
Added advantage for candidate who has attended any IT Security certification programs.
At least 3-5 years of working experience in IT Security related field.
Possess strong knowledge and technical understanding of security technologies and current IT Security industry trends and risk landscape.
Proficient in technical writing and creation of policies, standards, procedures, guidelines, risk assessment and recommendation reports.
Have knowledge or experience in the following technologies would be an advantage:
Tenable or Qualys Vulnerability Management tools
Microsoft Azure Cloud Security
ISO27001 compliance, checklist and best practices
Must be a good team player and motivated to complete given tasks.
Resourceful and self-driven individual with sense of urgency and commitment.

You are also required to work irregular hours to rectify any issues, to upgrade system, to ensure system availability and to be on standby onsite for any events as and when required.

We are looking for a project assistant to assist in supporting the Community Engagement team with co-ordination and delivery of several arts workshops, flagship projects, hosted visits for social service agencies (SSAs), and the Esplanade volunteer programme. This is a 12-months contract.

The position requires someone with strong interpersonal, administrative and organisational skills and works well in a team.

Key Responsibilities

Coordinate community engagement workshops, projects and SSA hosting. This includes working closely with both internal and external teams to deliver the projects and activities on schedule and within the budget.
Schedule arts workshops, hosting and projects both onsite and off-site
Produce post-event community engagement reports
Provide administrative support in preparing and maintaining all records and documentation for archival purposes
Assist in planning, coordinating and administration for the volunteer programme, including liaising with volunteers and relevant partners for briefings, training and activation.