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Esplanade Box Office and Visitor Centre

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Mezzanine Level

Opening hours

12pm – 8pm daily

For shows before 12pm, we open 1h before the show begins.
For shows after 8pm, we open up to 30mins after the show begins.

  • Concessions are available for selected shows. Details can be found on individual event pages.

  • Esplanade&Me members enjoy ticket specials and package offers that might vary depending on membership tier Discover, White or Black and/or membership badges (PIP's Club, JOYears or U26).

  • Concessions for Persons with Disabilities (PWDs) are applicable to selected Esplanade Presents programmes. This concession can also be utilised by accompanying companions.

  • Random checks on concession tickets will be conducted at the point of entry. If you do not have proof of eligibility, you must upgrade your concession tickets to full-priced tickets.

  • The accompanying educator receives 1 complimentary ticket for every 20 student tickets purchased, on selected Esplanade Presents programmes.

  • For applicable events at Esplanade, the Tote Board Arts Grant subsidises up to 50% of the ticket price (inclusive of GST and ticket booking fees) for all Primary Schools, Secondary Schools, Junior Colleges / Centralised Institute & ITEs. Do refer to individual event details for more information.

  • The Tote Board Arts Grant and student prices are available for selected performances only.

  • To book tickets or for more information, please call Esplanade Customer Experience at 6828 8389 or email

  • A minimum of 20 tickets is required for group bookings. Esplanade Presents programmes only.

  • Applicable to Esplanade Presents programmes only.

  • Adjustments in group size may be made prior to final payment, subject to availability.

  • Tickets that have been paid for through group booking cannot be refunded, exchanged or cancelled.

  • Esplanade will reserve your seats immediately upon receipt of your booking form.

  • Groups will be seated together, subject to seat availability.

  • Corporate Hospitality packages are available and can be tailored to meet your group’s needs. Please call Esplanade Customer Experience at 6828 8389 or email

Ticketing Terms and Conditions

  1. The Promoter/Venue Owner and its agents and employees shall not be liable for any death, personal injury (unless such death or personal injury was caused by the negligence of the Venue Owner or its agent and employees), loss or damage however caused while in the venue, nor are they liable for any complaint, claim, refund, or exchange for any reason whatsoever, including without limitation, cancellation or postponement of shows and/or performances.

  2. Ticket buyers voluntarily assume all risks and dangers incidental to the event whether occurring prior to, during or subsequent to the actual event, including any death, personal injury, loss, damage or liability.

  3. The Promoter/Venue Owner may alter, add, withdraw or substitute artists and/or the advertised details for an event, seating arrangements and audience capacity without prior notice.

  4. Trading or resale of tickets purchased is not allowed.

  5. Tickets sold are non-refundable.

  6. Infants or children below 6 years old will not be admitted unless permitted by the Promoter/Venue Owner. All other admissions are subjected to tickets being produced at the entrance.

  7. Latecomers will not be admitted until a suitable break (if any) in the performance.

  8. Student, Senior Citizen, Persons with Disabilities (PWDs) and other passes, where applicable, must be shown to obtain discounts (where applicable) and upon admission.

  9. No smoking, food, beverages, photography, audio or video recording is allowed in the venue unless otherwise stated by the Promoter/Venue Owner.

  10. The Promoter/Venue Owner reserves the right without refund or compensation, to refuse admission to any person whose conduct is disorderly or unbecoming, or if it is reasonably suspected that the ticket is stolen, counterfeit, damaged or unreadable or that it was reported lost.

  11. If you are photographed, filmed or taped, you consent to the Promoter/Venue Owner to broadcast, publish, license and use any photographs, films, recordings or images of you without compensation.

  12. The Promoter/Venue Owner may postpone, cancel, interrupt or stop the event due to adverse weather conditions, dangerous situations, or any other cause beyond his reasonable control.

  13. Any complaint regarding the event will be directed to and dealt with by the Promoter/Venue Owner.

  14. You agree to submit to any search for any prohibited items, including but not limited to weapons, controlled, dangerous and illegal substances and any recording devices.

  15. Replacement Tickets are issued subject to verification of the patron's details against purchase records and payment of an administrative fee. Replacement Tickets will not be issued if the authenticity of purchase cannot be accurately ascertained. Replacement Tickets will not be issued for free seating or general admission events.

  16. Both the Promoter and/or Venue Owner will be entitled to rely upon and enforce these terms and conditions.

  17. For Esplanade Presents Programmes: Refunds are granted only to performances that have been cancelled. Refunds are not applicable to postponed performances. Refunds will be made only to the individual who bought the tickets and are subject to the return of the ticket and authenticity of purchase. Refunds will be administered directly by the event organiser or by SISTIC.

    Esplanade’s ticketing system is supported by SISTIC. Read SISTIC’s ticketing terms and conditions of sale.

Talk to us

Need help? Call 6828 8377 from 12pm – 6pm daily, drop us an email or message us on Facebook.

Become a member

Three membership cards depicting each membership tier, Discover, White and Black.

Great arts experiences begin with Esplanade&Me. Join this membership to enjoy ticket specials on shows at Esplanade, early bird specials, promotions at Esplanade Mall, unlimited access to Offstage and more.

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