Esplanade’s Customer Experience team will be able to serve you best at our venue if we know of your access requirements before your visit to Esplanade. By calling our Box Office hotline (6828 8377, from 12pm – 6pm daily) or visiting our Box Office, we will be able to select the best available seats for you and your companion, and make the necessary preparations for your visit.

No documents are required when buying PWD concession tickets from the SISTIC Counter/ Esplanade Box Office. This also applies to accompanying companions.

However, on the day of the performance, it is best to have any necessary documentation such as relevant eligible cards (DDR ID/ PWD Concession Card/ SSA membership card) with you, in case verification is conducted before entry into the performance venue.

Yes, this can be arranged, and is subject to the availability of seats. Do contact our Customer Experience team as soon as you can (6828 8377, from 12pm – 6pm daily) so that we can assist with the necessary preparations for your ticket purchase and visit.

Yes, all ticket holders are allowed to move in and out of the theatre freely.

If you and your child / ward want to take a break from being inside the theatre space during a PLAYtime! relaxed performance, you can go to the calming space located at the Theatre Studio Foyer. There is also a screen at the foyer for you to watch the performance while it is happening inside.

All individuals are welcome regardless of their sensory needs. A Relaxed Performance is meant to create a safe, welcoming and inclusive environment. However, some changes may have been made to the production and the atmosphere, and the experience might differ from a regular-setting show.